The following FAQs were provided during the adminstration of the survey.

What is “TELL New Mexico” ?

TELL New Mexico is an anonymous statewide survey of licensed school-based educators to assess teaching conditions at the school, district and state level. 

The state’s education leaders want to ensure that every New Mexico educator has the supportive environment necessary to help students achieve at the highest levels! 

What is the TELL New Mexico Survey?

The TELL New Mexico Survey is a statewide opportunity for all licensed school-based educators to provide input on teaching conditions such as:

  • Time during the day for collaborative instructional planning 
  • School and teacher leadership 
  • Facilities and resources 
  • Professional development 
  • And other supports needed for educators to do their jobs well. 

The main intent is to provide additional data for school and district improvements. Results are also expected to inform state level policy.

Who are the Partners supporting TELL New Mexico?

  • Albuquerque Teachers Federation
  • AFT New Mexico
  • National Education Association New Mexico
  • New Mexico Association of School Superintendents
  • New Mexico Coalition of Educational Leaders
  • New Mexico School Boards Association
  • New Mexico Public Education Department
  • The University of New Mexico

How can I take the survey?

Once you receive your anonymous access code, visit www.tellNew

  • 24 hours/day
  • Use any Internet location
  • View the survey questions
  • Read about the research
  • Take the survey!

How will educators receive their anonymous access codes?

The principal in each school  will receive a packet of letters the week of January 21, 2014. There will be a Letter of Instruction included. The administrator is asked to work with a teacher leader in each school and:

  • Set up a faculty meeting to take place on January 27, 
  • Share key talking points about the TELL New Mexico Survey,
  • Disseminate the letters randomly. Teachers can switch their letters once received with other licensed educators based in their same school, and
  • Meet personally with anyone not in attendance to explain the process.

There will be a bright sticker on the envelope for each school.  Packages are delivered via USPS.

What's in the Instruction Letter to the Principal?

Please follow these instructions to prepare for and to disseminate the attached letters:

  • Work collaboratively with your school leaders, including union representatives, to set up a faculty meeting to take place on or before January 27.
  • Before the meeting, print the frequently asked questions (FAQs), familiarize yourself with the information in them and bring a copy of them to the meeting.
  • DO NOT ask the certified educators in your building to sign in that they attended the meeting, but do try to remember who was not there and meet with them as soon as possible afterwards.
  • During the meeting, share information about the upcoming survey.
  • Hand out the letters to the certified educators at the meeting and indicate where the anonymous access code is located.
  • Ask them to switch papers with anyone they wish. 
  • And, encourage them to complete the survey ASAP, from ANY Internet location!

What's in the Letter to Educators?

Your individual, anonymous access code.

What are access codes and are they really random? 

They are randomized codes that provide confidentiality for the educators, created by the New Teacher Center and associated to school buildings so that school can use the results from their own teachers.

  • They are not linked to any individual.  
  • It is impossible to trace to an individual before, during, or after the survey is completed.
  • It does not matter which educator uses a particular code within a school building. 
  • Each code can only be used once.

Who can I call if I need help, lose my access code or didn’t receive an access code?

  • There is a Help Desk  available 7:30 AM-4:30 PM Monday through Friday during the survey window. You can reach the help desk by clicking here, by sending an email to anytime, or by phone at 1-800-310-2964 7:30AM - 4:30PM Monday through Friday.
  • Anyone (principals or teachers) not receiving codes should contact the Help Desk during the survey window.

How will I know my responses were submitted successfully?

After submitting the survey, you will be taken to a page that indicates your answers have been saved.

How do we know when a school reaches the minimum 50% response rate needed for school-level data?

During the survey, click on “response rate” and view any the response rate tracker in real time for every school.

What if the website has the incorrect number of educators in my school?

Once the survey is open, if your school’s headcount is not correct, the administrator (or designee) should go to the help page on this website. Near the top of the text area there will be a link for you to click and submit corrected numbers for your school. Please do not call the help desk for this correction. It may take up to 48 hours for the corrected numbers to appear on the website.  Be sure to refresh your browser (button F5 on your keyboard while the response rate page is open) to see adjustments.

Who can participate in the survey? 

  • All licensed school-based educators (teachers, administrators, media coordinators, counselors, etc.) in the state. 
  • Itinerant teachers should complete a survey for their home-based school but may also complete a survey for any other school in which they work.
  • Licensed school-based part-time teachers can participate.

Do administrators receive separate codes? 

No. There are no distinct access codes for administrators and  teachers. All anonymous access codes will be in the packet of letters sent to the school representative. 

Do administrators take the same survey as teachers? 

No.  They will use the same website to access the survey using one of the anonymous access codes on the letter.  At the very beginning of the survey the participant will be asked to select his/her school position.  When the principal selects “Administrator” he/she will then receive many of the same questions as teachers, but will receive an additional bank of questions that have been specifically designed for administrators.  

Are central office licensed personnel included?

No. Only school-based licensed educators.

How are the administrator results reported?

To ensure anonymity of all respondents, all responses for administrators are reported at the state level.  

Can you ensure that this is anonymous?

  • The survey is about the school environment - not about any one person or individual. 
  • There are NO questions asked that refer to an individual educator or administrator rather, questions refer to “leadership” at the school.
  • There are no questions on the survey that specifically ask about subject areas or grade levels. 
  • When the letters with the unique, anonymous access codes are distributed in the school, educators are encouraged to switch letters, thereby demonstrating the codes are anonymous. 
  • When the school reports are released (for all schools that reach at least a 50% response rate and with a minimum 5 teachers) there is nothing to indicate any type of teacher or any one administrator in a school or district.
  • While there are some demographic questions on the survey, the answers to these questions are only reported at the state level, and not at the district or school level.  
  • There is no way that any connection can be made that a teacher or principal at a certain school  gave a certain response.

What if I’m the only new teacher? Or the only ESL teacher? How will my response really be anonymous? 

There is a minimum sample size of at least 5 for any school level report; So, unless there are at least 5 teachers within their first three years of teaching, no data will appear on the school report for the “New Teacher Section.”

Additionally, individuals can feel even more secure about their anonymity being protected because:

  • It is not possible to view data by role, years of experience, or any other demographic information at the school or district level.
  • Demographic data will only be reported at the state level.
  • If the Department decides in the future to make raw data available to districts for further research, demographic information will be removed.

How long does it take to complete the survey?

TELL New Mexico  takes approximately 30 minutes to complete. You must complete it in one session and be sure to click “submit” when you are finished.

Why is it important to complete the TELL New Mexico Survey?

  • A growing body of research shows the importance of positive teaching conditions to student learning and teacher retention. (
  • Education leaders in New Mexico want to hear from every teacher and administrator in order to make the best decisions about facilities and resources, professional development, time for collaboration, and ways for improving instruction.  TELL New Mexico will provide that data and much more.  
  • YOUR voice will help inform the decisions that are made not only at your school, but also in your district. 

When will the results be ready? How can they be viewed? 

  • All data will be available on this website approximately 5 weeks after the close of the survey window;
  • Results show answers to every question by school* and district
  • Results can be downloaded in Excel format
  • There will be Guides posted on the Tools page for Districts and Schools on how to use the data for school improvement planning.
  • State results will be analyzed and reported in Fall 2014.

*Results for schools reaching the minimum threshold for response.

Who is administering this survey?

The state leaders have contracted with the New Teacher Center (NTC) to administer the state’s survey.  NTC is a national organization dedicated to supporting the development of a high-quality teaching force. NTC has conducted similar surveys in other states and provides induction and professional development for teachers and principals across the country.  

Since 2008, the NTC has collected more than one million surveys in 20 states, providing critical information to the faculty in more than 26,000 schools about issues such as planning time, facilities and resources, professional development, school and teacher leadership and other aspects of the school environment that can influence teacher effectiveness. 

Learn more at:

What else can I see on this website?

  • Entry to the survey via individualized, anonymous 6 digit access code through letters to schools.
  • Real time response rates per school, LEA and state during the administration window.
  • Help Desk via web, email and phone throughout survey.
  • News Items
  • Date when the results will be available